AI shipment tracking for freight forwarders

Track an AWB.
Answer customers faster.

Enter an air waybill number to see its latest status, milestones and shipment workspace.

Enter 11 digits, with or without the hyphen.

Built for forwardersCompany-scoped recordsSupported carriers
Shipment workspace
Track 000-00000000
The shipment has departed origin. I saved the latest status and milestones to your company workspace.
Ask about this shipment…
AWB000-00000000
Departed
SIN──────── ✈ ────────LHR
  1. Cargo acceptedSIN · 02:15
  2. Departed originSIN · 08:40
  3. Arrival updateAwaiting carrier event
Less portal hoppingStart the lookup from one forwarder workspace.
Faster status answersRead normalized shipment facts and milestones together.
Context that staysReturn to the same company-owned shipment record later.

The first MVP

From AWB to forwarder-ready shipment context.

When a customer asks for an update, a forwarder often has to open a carrier portal, interpret milestone codes and rebuild the shipment story. aiXuberance reduces that work to one tracking request and one retained operational record.

01

Enter the AWB

Ask in plain language. aiXuberance extracts the number, validates its format and check digit, and requests the latest data from supported tracking sources.

02

Understand the movement

Review the current status, route, shipment facts and normalized milestone timeline without crowding the conversation.

03

Continue from saved context

The result is retained within the forwarder company workspace, so the shipment can be reopened and discussed again without reconstructing its history.

Built around the forwarder status workflow

A focused MVP with immediate operational value.

The first release does one frequent job end to end: receive an AWB, retrieve the tracking result, make the milestones understandable and preserve the shipment record.

1 · Customer requestStart with the AWB

Move directly from the status question to a tracking request.

2 · Operational reviewRead one shipment timeline

See the latest state and carrier milestones in a consistent structure.

3 · Follow-upResume with the context intact

Reopen the saved shipment and continue the conversation later.

Value to the freight forwarder

Spend less time reconstructing shipment status.

aiXuberance helps customer service and operations teams move from lookup to a clear answer while building a reusable record for the company.

01

Reduce repetitive lookup work

Start tracking from one workspace instead of repeating the same portal-navigation steps.

02

Explain the result clearly

Use a normalized timeline and shipment facts to understand what has happened and what is still pending.

03

Preserve company context

Keep the shipment as a structured, tenant-owned record rather than a result that disappears with the browser tab.

Ready for a faster status answer?

Track the shipment. Keep the context.

Start with an AWB and see the result in a structured forwarder workspace.

Open tracking workspace